BACKUP SERVICE FORM Service Agreement IMPORTANT-READ CAREFULLY: Do not use the service until you have carefully read this Agreement, which provides the terms and conditions for its service. Use of this service indicates that you have read, understand and accept this Agreement. 1. This service by CAVS provide a backup copy of a JB-99 hard drive sent in by an owner of JB-99 machine. The format of the target hard drive into which the data will be copied onto may be either of PC DOS (compatible to Windows 9x or ME) or Dr-DOS (compatible to JB-99) chosen by the owner. 2. CAVS does not take any responsibility or knowledge of the contents of the hard drives that are sent in from the owner or copied onto for the backup during the service. The owner is solely responsible for the contents of the hard drives that are backup from and to during this service. 3. CAVS does not take any responsibility of a damage or loss of the hard drive which may occur during a transit from the owner to CAVS. It is the owner's responsibility to package the hard drive and select a proper method of transport for the protection and safe arrival of the hard drive. 4. For any damage or loss of the hard drives due to faulty handling by CAVS, CAVS shall be responsible and reimburse the owner by means of exchange, repair or refund. The total amount of reimbursement however shall not exceed the replacement cost of the hard drive (with one of equal or greater capacity) plus the amount paid by the owner for the backup service. 5. In case the customer sends in his/her own hard drive to be the target hard drive in the backup service along with his JB-99 hard drive, CAVS shall reformat the target drive and erase all data contained before the service is performed. 6. Customer of the bacckup service acknowleges that the song files that are purchased from CAVS or other companies under licenses can not be played from a target drive when copied. The licensed song files can only be played when restored in the original JB-99 hard drive. 7. Service fee Format only GB Fee 80 $40 Format and Backup serice GB Fee 80 $180 Hard drive GB Fee 80 $100 *Hard drive prices are subject to change without prior notice. Plese call the sales office for the latest prices. BACKUP SERVICE requested by Name:__________________________________________________________ Address:_______________________________________________________ _______________________________________________________ City:_______________________________________________________ State:_____________________________Zip:______________________ Tel:_______________________________________________________ Fax:_______________________________________________________ JB-99 unit for the backup service S/N:_______________________ Hard Drive Size:___________Gig (if not known, leave as blank) Target hard drive requested Format: PC-DOS____ DR-DOS____ Hard Drive Size:___________Gig Purchase from CAVS:___ Send in your own:___ Method of shipping to CAVS: Sending: JB-99 hard drive only __ JB-99 unit with hard drive __ Carrier & service selected:____________________________________ In case of a need to contact you: Method of contact:_____________________________________________ (e-mail, telephone, etc.) Other comments or special instructions: _______________________________________________________________ _______________________________________________________________ Please send by fax or mail this Agreement signed and filled with necessary information to CAVS USA Inc. 10707 Fulton Wells Ave. Santa Fe Springs, CA 90670 Tel: 562-777-1846 Fax: 562-777-1851 Upon receipt of your order, our sales office will contact you with an order number, estimate time of turn around, and total invoiced amount. Signature___________________________________ Date_______________ -END-